Mediafirma Crazycat

Privacy Policy

Last updated: July 21, 2026

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit, interact with, or make a purchase from https://mediafirma.fi. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and Finnish data protection laws.

This policy may be changed, taking effect as soon as this page has been updated.

1. Data Controller

For the purposes of the GDPR, we are the Data Controller of your personal information.

2. What Personal Data We Collect and Why

We collect data to ensure our store and website function properly, to process your orders, and to improve our services.

Webshop Purchases

When you purchase from us, we’ll ask you to provide information including your:

  • Name, billing address, and shipping address
  • Email address and phone number
  • Credit card/payment details (processed securely by our payment providers)
  • Account details like username and password (if you create an account)

We use this information for purposes, such as, to:

  • Send you information about your account and order (Contractual obligation)
  • Respond to your requests, including refunds and complaints (Contractual obligation)
  • Process payments and prevent fraud (Legitimate interest)
  • Set up your account for our store (Consent/Contractual obligation)
  • Comply with any legal obligations we have, such as calculating taxes (Legal obligation)

While you visit our site, we automatically track:

  • Products you’ve viewed: We use this to, for example, show you products you’ve recently looked at.
  • Location, IP address, and browser type: We use this for purposes like estimating taxes and shipping costs.
  • Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order.

Comments & Accounts

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Emails and Newsletters

If you contact us through the contact form, have subscribed to our newsletter, are a registered member of our website, or have made a purchase, there is a good chance you will receive emails from us.

  • We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
  • To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
  • This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails so we can improve the content of our newsletters. No identifiable information is otherwise tracked outside this website except for the email address.

3. Cookies

We use cookies to personalise content and ads, to provide social media features, to analyse our traffic, and to run our webshop effectively.

Webshop Cookies: Our WooCommerce store uses cookies to keep track of cart data. These cookies contain information about the cart as a whole and help WooCommerce know when the cart data changes. No personal information is stored within these cookies.

  • woocommerce_cart_hash and woocommerce_items_in_cart: Helps WooCommerce know when the cart data changes.
  • _wp_woocommerce_session__: Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

Account & Site Cookies:

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third-Party Cookies:

We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. MailPoet may also generate cookies to facilitate newsletter services.

4. Who We Share Your Data With

We share information with third parties who help us provide our orders, store services, and website functionality to you.

  • Payment Gateways: When processing payments, some of your data will be passed to the respective payment gateway, including information required to process or support the payment, such as the purchase total and billing information.
  • Fulfilment & Shipping Providers: We share your name, address, and phone number with the fulfilment & shipping partners to deliver your orders.
  • Spam Detection: Visitor comments may be checked through an automated spam detection service.
  • Caching Services: We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.
  • System Emails: If you request a password reset, your IP address will be included in the reset email.
  • Our Team: Members of our team have access to the information you provide us. For example, Administrators and Shop Managers can access order and customer information to help fulfill orders, process refunds, and support you.

5. Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. How Long We Retain Your Data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

  • Orders & Accounting: We will store order information for up to 6 years for tax and accounting purposes in Finland (including your name, email address, and billing/shipping addresses).
  • Comments: If you leave a comment or review, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • User Profiles: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7. Caching

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary.

8. What Rights You Have Over Your Data

If you are a resident of the European Economic Area (EEA), or if you have an account on this site or have left comments, you have the following rights regarding your personal data:

  • Right of Access: You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Right to Restrict Processing & Data Portability: You have the right to request restrictions on how your data is processed and to request your data in a machine-readable format.

If you wish to exercise any of these rights, or if you have any questions about this Privacy Policy, please contact us at info@mediafirma.fi.